Phoenix Booking Portal is an all-in-one hotel management system covering reservations, channel distribution, housekeeping, maintenance, billing, and staff management, all from a single admin dashboard.
Yes. The landing page includes a booking bar where guests select check-in/check-out dates and guest count to search live availability, and can book a specific room directly from its detail card.
Yes. The Channel Manager module pushes room inventory and availability to connected external channels, with live sync logs to confirm successful updates.
Yes. The Multi-Property Management dashboard lets you oversee reservations, occupancy, and performance across all your properties in one place.
Yes. You can create room blocks, allocate specific room types and quantities, reserve rooms under a block, and release any unused block inventory back to general availability.
Billing entries and invoices are created directly in the system, with a live preview wizard so you can review charges before finalizing each guest invoice.
Yes. Staff Role & Access Management lets you assign role-based permissions, so front desk, housekeeping, and finance teams only see what's relevant to them.
Yes. The Housekeeping Control Center lets you create and update room cleaning assignments and track task status in real time.
Yes. The Maintenance Requests Control Board lets staff log, update, and track maintenance issues per room.
Yes. The Guest Portal allows guests to sign up, log in, and manage their reservations and invoices from their own profile.
Yes. Dynamic Room Pricing settings let you configure rates that adjust based on demand, dates, or promotions.
Yes. A dedicated Lost & Found registry lets staff log found items and report them against specific guest stays.
Yes. The built-in Marketplace lets you browse and install integrations such as channel managers, POS systems, and door lock APIs.
Yes. The admin dashboard includes real-time arrivals, departures, stayovers, occupancy-by-room-type charts, and revenue reports.
Yes. The Guest Registry Database keeps a searchable record of guest profiles, stay history, and contact details for every reservation.
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